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Corporate headquarters

Genetec Inc.
2280 Alfred-Nobel Blvd.
Montreal, Quebec, Canada
H4S 2A4

Toll Free: 1.866.684.8006
Canada & USA: +1 514.332.4000

Need help?

Experiencing a cloud product or service outage? Visit our status page for regular updates. And for additional help, fill out the outage report form and we’ll investigate the issue.

Certified Genetec professionals can also call our Technical Assistance Center directly for support. 

Ensure secure email communications

Download our Public Key Infrastructure (PKI) certificates to secure your email communications with us. Genetec PKI allows you to use S/MIME for email integrity with digital signatures and end-to-end encryption. Simply install the certificates on your workstation or deploy them across your domain.

For assistance, please contact your IT administrator.

CORPORATE HEADQUARTERS

2280, Alfred-Nobel
Saint-Laurent
QC, H4S 2A4

GENETEC BROSSARD

9955, rue De Châteauneuf
Offices 137-145
Brossard, QC, J4Z 3V5

GENETEC QUEBEC CITY

305 boulevard Charest E.
3rd floor
Quebec, QC, G1K 3H3

GENETEC SHERBROOKE

101, rue des Abénaquis
3rd floor
Sherbrooke, QC J1H 1H1

GENETEC NEW JERSEY

300 Harmon Meadow Blvd
Suite 407
Secaucus, NJ 07094

GENETEC WASHINGTON, D.C.

1000 Wilson Blvd
Suite 2500
Arlington, VA 22209