Mission and values
Developing physical security solutions for your everyday
Collaborating with you to bring innovative solutions to life
Genetec was created on the belief that technology can break down barriers and improve the day-to-day lives of users. Over twenty-five years later, we’re still striving to push the boundaries to meet your physical security needs and to help you stay ahead in a complex, ever-changing world.
Our mission statement
Here at Genetec our mission is to be recognized as a leader in intelligent and innovative networked physical security products, services, and solutions by delivering outstanding value and quality to our customers thereby earning their respect and loyalty. We also strive to be a company that is a great place to work and grow, and that excels in all areas of operations.
Our five core values are:
- Delivering quality products and support to our customers and partners
- Ensuring the well-being and development of our employees
- Conducting ourselves and our business practices with integrity
- Innovating with cutting-edge information technology
- Improving the quality of life through social responsibility
Culture
Vision
Collaboration
Innovation
Commitment
Making a difference together.
Investing in physical security technology to effectively protect and support your business happens over time. That’s why our team is committed to long-term value and resilience in everything we create. From listening to your unique needs to adapting our existing products and developing new capabilities that address your requirements today and in the days to come.
Protect the everyday
The Genetec team works every day to ensure people, organizations, and communities keep moving safely and securely. We strive to create resilient, connected solutions that give customers a more in-depth view of their environments so they can respond to, and recover from, incidents quickly.
Your ideas and our ingenuity
Good ideas come from a community. For Genetec, this means collaborating with our customers and combining their innovative ideas with the ingenuity of our engineers. Because we know that truly clever solutions are the ones we create together.
Technology is only as valuable as its impact on real life
As a team, we are asked to think big and take risks. To deliver forward-thinking technology that gives you peace of mind while helping you do more. By staying open to collaboration and committing to service, quality, clarity, and value, we help you understand and solve key challenges. Innovative in all we do, we’re motivated by the creative process in supporting your needs, and seeing you succeed.
Your success is our success
To create and keep lasting relationships with our customers and users, we’ve always stood by our promise that if things go wrong, we will make it right. More than just your partner, we are an extension of your business.
Success stories
Our customers come first
Our customers are at the center of everything we do. We’re continuously trying to better understand their business so that we not only give them what they need today, but create new technology that prepares them for the future.
Unibail-Rodamco-Westfield
“The value was clear from the outset and it was immediately apparent that Genetec would be an important strategic partner for today and tomorrow. The platform is comprehensive, intuitive, and, as part of our five-year strategy, the open architecture gives us so many options.”
Adrian Howles
Security Manager,
URW
NEXTDC
“We now have the visibility and control we need to confidently protect against and prevent security breaches, ensure a secure environment, and provide exemplary customer support and service.”
George Dionisopoulos
Head of Security and Customer Service,
NEXTDC