How to streamline software updates and keep up with cyber threats

In a world where cyberattacks are expected to occur every 2 seconds by 2031, knowing you have the latest updates and cybersecurity features offers you extra peace of mind. Today, continuing to use old software and firmware exponentially increases your risks of hacks, ransomware attacks, and other cyber threats.

Knowing this, many manufacturers are constantly patching security vulnerabilities and rolling them into every new product release. But keeping track of all the latest version releases and scheduling updates can sometimes take a back seat to other important tasks.

In this blog, we’re going to dive into the reasons why regular upgrades have become so challenging for your security and IT teams. You’ll also learn how to streamline efforts so that your systems stay up-to-date and secure.

 

 

What gets in the way of updating your physical security software?

No matter your role or responsibilities, we can all relate to the fact that there never seems to be enough time to get everything done. Juggling priorities can sometimes mean that those important software and firmware updates stay on your to-do list longer than you’d like.

As mentioned, staying on top of all those new releases is difficult enough. But even when you’re aware of the newly released software or firmware version, you still need to find the time within your busy workload to schedule the update and then make sure that everything is working as it should.

Depending on how complex your installation is, you might need more IT or technical resources. They can help address any issues that occur during a critical upgrade. For example, if you’re worried about compatibility issues with certain integrations or customizations, then having extra assistance will ensure things go smoothly.

Often, due to the extra demands on time and resources, these upgrades can require a portion of your budget. And if funds aren’t allocated in advance or not available yet, these upgrade projects can get delayed.

So, how can you alleviate all these challenges and get on track with the latest software versions and cybersecurity features? Keep reading to find out.

How the new Genetec Advantage program streamlines your upgrade process

When you purchase a Security Center system, Genetec Advantage, our newest support and maintenance offering, is included within your quote. You can select a 1, 3, or 5-year term subscription for Genetec Advantage and the costs are automatically calculated based on the number of connections you have in your Security Center system.

With this premium support subscription, you’ll get tons of perks. One of the main benefits is getting access to the latest software upgrades and features as soon as they’re available. With every new release, you’ll be able to tap into new system enhancements such as usability improvements, expanded integrations, cybersecurity improvements, and performance upgrades.

You’ll also get two built-in services that are critical for keeping systems up-to-date, running optimally, and secure:

1. The System Availability Monitor (SAM) keeps tabs on the status and health of each system component from edge devices to servers. You can remotely monitor a system with ​real-time statistics on uptime ​and downtime​ and identify potential issues with system components.

2. The Genetec Update Service (GUS) checks for new software and firmware versions for the components deployed on your system, as well as new updates for Genetec and Windows software. You’ll be alerted to any new updates, and can then prompt the Genetec Update Service to automatically download them in the background and push them out to your systems and devices.

With this new Genetec Advantage subscription, it’s much easier to see when and where issues are arising and act on updating your system immediately to minimize any cybersecurity risks.

 

 

Empower your team and get more value out of Security Center

The benefits of having a Genetec Advantage subscription don’t stop there. If you have a Professional or Enterprise-level Genetec system, you and your channel partner will also get yearly outcome-focused meetings with our Professional Services team. Check-ins can include objectives such as full system health checks, cybersecurity audits, upgrade planning, or remote upgrade assistance.

You’ll also receive many added-value perks such as online self-learning, chat assistance, and basic product certifications. This empowers your team to become masters of your Genetec environment, giving them the knowledge and autonomy to extract more value from your investments over time.