Strengthening cybersecurity with Genetec experts on your side
The purpose of IP video cameras systems is to protect people and assets. But it’s no secret that threat actors can easily exploit these systems, like many other internet of things (IoT) devices, if they are incorrectly configured or poorly maintained. According to research conducted by Genetec in 2019, almost 7 in 10 surveillance cameras were running out of date firmware, making them vulnerable to cybercriminals.
Nowadays, businesses are taking cybersecurity more seriously. According to our recent State of Physical Security in EMEA 2021 report, 67% of businesses are planning to prioritize the improvement of their cybersecurity strategy in 2021. In the process, many are coming to understand that cybersecurity is a shared responsibility. Cyber resilience requires increased collaboration between vendors, channel partners, and end users.
To fully assess the cyber risks for end users, our channel partners can lean on our Professional Services team when deploying and maintaining a Genetec installation. End-users and channel partners are assigned a dedicated Genetec expert who is there every step of the way to help mitigate risks and increase the reliability and performance of deployed systems. Below, we’ll explore how you’ll benefit from this hands-on service.
Engaging with our professional services team from the beginning
From the outset of your security project, our Professional Services will sit down with channel partners to discuss the design of the security solution, identify possible risks and handle preliminary tests before deployment. If additional on-site support is needed, our team can be there throughout deployment to quickly remediate any issues that arise.
Following that, our experts can remain on call to help channel partners keep the system running efficiently and ensure everyone stays informed about opportunities for smooth expansions and optimizations.
Working with our team from the start means all cybersecurity requirements and best practices will be factored into the build, installation, and ongoing maintenance of the Genetec solution. This not only adds peace of mind for all involved but also ensures the long-term success of the project.
Remaining proactive in mitigating cyber risks
Channel partners can reach out at any phase in the project lifecycle for cybersecurity advice. Our professional services team will help make sure each component in a system is configured properly and the system is fully hardened. They’ll also handle any necessary updates and maintenance tasks that help prevent exposure to emerging cybersecurity vulnerabilities.
While a channel partner is busy juggling other priorities and installing other systems, our Dedicated Client Care team will remain focused on helping you optimize system performance to avoid unexpected problems. No matter how the threat landscape evolves, our experts are on hand to help strengthen cyber hygiene across all your installations, so your customers always stay one step ahead of risks.
Partnering to strengthen cyber resilience
The cyber threat landscape is set to get worse, not better. Costs associated with cybercrime are expected to reach a staggering $10.5 trillion per year by 2025. Now is the time to future-proof your business and lean on our Professional Services team for cybersecurity guidance.
Not only will this increase the reliability and performance of your deployed systems, but you’ll feel confident that the highest levels of protection measures are in place. This ultimately keeps your customers protected and helps solidify your reputation as a specialist focused on cybersecurity prevention.
Want to learn more about Genetec Professional Services?