Healthcare: Improve operations and patient experience

The healthcare industry has been under increased pressure – especially in the last couple of years. The Bureau of Labor Statistics reported that U.S. healthcare workers experienced a 249% increase in injury and illness rates in 2020. This was intensified by the increase in compliance regulations, staff shortages, patient privacy protection requirements, and cybersecurity threats that stretched resources.

Working with an innovative technology system designed for this type of environment can help. An open and unified physical security solution improves day-to-day operations so that your staff can work smarter – by enhancing the patient experience and keeping people, buildings, and even your data, safe. 

 

 

Unify your systems to be more efficient

Your hospital security team may be receiving hundreds of false alarms each day, and checking each consumes a significant amount of time. False alarms can be reduced by unifying alerts, access control systems, and video feeds into one platform. This allows your security personnel to focus their time on more critical issues.

Top 4 ways to improve the patient experience

On top of keeping up with workplace and patient safety, a unified system has actionable insights that can help improve the experience both inside and outside your facilities.

1. Parking lot management

Outside your facility, automatic license plate recognition (ALPR) can track and manage parking lots and vehicle traffic flow. This will help staff members to only park in their designated parking spots without interfering with patient parking, and vice versa. When combined with video surveillance, ALPR helps to identify unexpected patient drop-offs or investigate suspicious vehicle activity. This will provide an extra level of security for your guests and staff, as well as optimize parking lots.

2. Hospital flow improvement 

Manage nurse call stations and parking policies in a single interface, by leveraging new or existing video and access control systems. Unifying these security systems helps to identify and alert foot traffic bottlenecks, so your administration can improve traffic flow. 

3. Room occupancy tracking 

Within your facility, staff can monitor room usage and availability while maintaining patient privacy using in-room camera privacy masking. This increases patient throughput by helping staff get patients who are waiting for available rooms, to them, more efficiently.

4. Remote patient check-ins

Using in-room video intercoms for routine patient check-ins gives your nurses and clinicians the ability to interact more efficiently. Speak with patients, visually confirm their status, and determine care needs while wasting less personal protective equipment (PPE). 

Result: Both your patients and staff feel empowered

From video surveillance to access control, unified solutions for healthcare enable your staff to focus on what’s important – taking care of patients. An environment that is organized, secure, and efficient can simplify procedures for both staff and patients, improving overall satisfaction and patient safety.