What’s new in Mission Control 3.0.3

The latest version of Genetec Mission Control™ will be released this month. Version 3.0.3 makes it easier to input, use, and track custom information within the incident management tasks. This includes the ability to add context variables within user procedures which avoids the need to create multiple versions of the same incident.

It also features a few new automation activities including one that activates and deactivates cardholders and credentials which can be performed on a per-person basis or a system-wide scale. Other enhancements include improvements to the incident monitoring list, conditional activities automation, and automated emails.

Add context to your user procedures

User procedures provide operators with step-by-step instructions that dynamically guide them through incidents based on how they unfold. However, the text within each step is static regardless of the area or entity that has triggered the incident. This lack of context at the individual step level occasionally creates the need for multiple versions of incidents.

Mission Control 3.0.3 changes this with the ability to add context variables to procedures that auto-fill based on information related to the area or the entity involved in the incident. For example, a procedure that calls for a patroller to investigate a door forced open event can now provide the operator with the contact details of the specific patroller associated with the area in question.

 

 

Activate/deactivate cardholders automatically

Automation can now be used to activate and deactivate cardholders and credentials on a per-person basis or system-wide scale. This improves the speed at which cards are blocked due to suspicious activities. It can also be used to automate the deactivation of all cardholders at the end of a workday and to reactivate them individually once they have successfully passed COVID-19 screening tests the following day.

Keep track of essential details

The previous Mission Control release introduced an additional fields feature that captures key information from operator responses. You can now view this important data throughout the entire life of the incident thanks to the additional fields widget that appears in the incident details pane. For example, if you’re capturing a patient’s name and body temperature, this information will be visible in the details pane and can even be updated manually.

 

 

Ready to upgrade?

If you’d like to learn more or would like to upgrade your current system, contact your Genetec Channel Partner or Genetec representative today.