Smart building management at 22 Bishopsgate
Find out how this multi-tenant commercial development in the heart of London maximized return on smart building investments by centralizing IIoT and physical security control within one single platform.
The company
22 Bishopsgate is a multi-tenanted commercial development in the heart of the City of London’s financial district. Completed in 2020, it stands 278m tall and comprises of 1.275 million square feet of floor space across 62 separate storeys. It maintains public access to amenities, including the viewing gallery, restaurants, and a gym, alongside a secure workplace for up to 12,000 employees.
The challenge
From the start, the vision was for 22 Bishopsgate to be a people-centric smart building designed to meet the changing needs of its occupiers. The development team at 22 Bishopsgate also wanted to set new standards for sustainability, connectivity, and workplace wellbeing. According to Glenn Cowell, Smart Systems Manager, 22 Bishopsgate, “We needed a management platform that could intelligently pull in data from a range of sources and present it back to our operators through one intuitive interface.”
The solution
Unified smart building tech
The operations team manages CCTV, access control, people counting analytics and IoT data in one platform. This provides one comprehensive view of complex operations and engineering functions.
Simple occupancy management
Synergis™ and KiwiVision™ people counting analytics help them collect anonymized data on occupancy levels to gain a better understanding of how the building and amenity spaces are used.
Data-driven insights
The Genetec platform ensures that the team can address issues and meet occupant needs. For instance, the team is alerted when the chilled water supply to tenant floors is approaching critical temperature.
Growing operational efficiencies
The more the building is used, the smarter it becomes. Security Center helps the team regularly review data on triggered alarms to identify patterns, make changes, and unlock time efficiencies.
“With Security Center, we’ve been able to flag issues to the engineering team so they can be fixed before they are even noticed or reported by our tenants.”
Glenn Cowell, Smart Systems Manager at 22 Bishopsgate
Results
Working with its chosen integrator, Total IT, the 22 Bishopsgate team identified Genetec™ Security Center as the best fit for its requirements. As a unified platform, Security Center could streamline and consolidate all aspects 22 Bishopsgate’s security and operations. Furthermore, with an open architecture, the platform would allow 22 Bishopsgate to repurpose and retain existing video surveillance cameras and servers.
Security Center is now deeply entwined with 22 Bishopsgate’s smart building ethos. The platform ensures that the management team can make evidence-based decisions on how best to meet the changing needs of occupants. The process of continuous innovation endures to this day as 22 Bishopsgate continues to evolve the platform to accommodate new monitoring requirements.