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Central monitoring of 40 banks
One way for a bank to ensure its success is to provide good security. That’s why Afriland First Bank, the first bank network in Cameroon, upgraded to the Security Center unified platform. Today, operators monitor over 400 cameras across 40 branches from its headquarters.
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Banking
Cameroon
40 branches
Customers want to know their money is in safe hands while bank employees want to feel protected. That’s why Afriland First Bank, the first bank network in Cameroon, monitors its 40 branches from its headquarters in Yaoundé. Having real-time visibility of all locations means its team can quickly handle any situation and keep its employees, customers, and their money safe.
In Cameroon, video cannot be accessed at distant sites due to network bandwidth limitations. According to Jean-Paul Yamcheu, Director of Information Systems, “Without a live view on our national operations, the bank was heavily investing in local security guards to monitor each site. When an incident occurred, they would phone our headquarters to report the situation and eventually get the order to intervene. We lacked responsiveness.”
The solution
Open to H.264 video streaming
Security Center supports a variety of cameras. This includes the most advanced models that compress images and consume less bandwidth which is critical for real-time viewing in Cameroon.
Ease of centralized monitoring
Over 400 cameras across 40 branches monitored from the headquarters. With real-time visibility from one central location, there’s no longer a need to have security staff at every site.
Efficient incident response
The system’s ease of use is a critical element that helps the bank’s operators manage incidents as they happen.
Improved customer service
Real-time video surveillance allows operators to keep watch for long bank lines. When a branch gets busy, they call local management and ask them to put more agents at the counters.