Top-quality systems for top-quality security
The Spitalfields Estate in London, United Kingdom, is a mixed-use property with corporate offices, residential units, and a public space for visitors.
The company
The Spitalfields Estate is a 1.9m ft2, mixed-use development in East London managed by CBRE. It includes corporate offices, retail and residential units, public spaces, and a market independent of its famous neighbor, the Old Spitalfields market. The estate has 16,000 tenants and runs several cultural and entertainment events to foster a local community environment. Recently visitor numbers have increased from 165,000 to between 400,000 and 500,000 a week. Effective security management and caring for tenants and visitors is a key part of the estate’s job.
The challenge
One of the services offered by the South Grand CID is free parking. At any time of the day, drivers can park in a central 90-vehicle lot to visit businesses or residents. While this lot has always been convenient and safe, license plate theft was troubling nearby areas. To deter license plate theft in their own community, the South Grand CID board decided to add video surveillance to the lot. They also wanted to provide video access to the local police department to help reinforce security. One challenge persisted—the lot’s location made it difficult to extend reliable network connectivity to cameras.
The solution
Easy transition to IP video
Security Center is hosted on the all-in-one Genetec Streamvault 300 Series server which converts analog feeds from the existing cameras into digital data for staff to monitor and manipulate.
Enhanced GDPR compliance
Genetec Clearance improves General Data Protection Regulation (GDPR) compliance by using intelligent identity-redaction features and by removing the need to share image data via hard media.
An affordable video solution
Everything from installation to software and hardware are bundled into a low quarterly subscription fee, which fits into the CID’s annual budget.
Open to change
“Technology evolves so quickly and can become obsolete in a matter of years. After the contract, we have the freedom to change things up or upgrade our cameras,” said Witt.
“The Genetec solution suited our needs because it offered the support, training, information, and knowledge sharing to make the system professional and easy to use.”
Justin Morgan, Head of Security at The Spitalfields Estate at CIS Security
Results
Since upgrading its outdated CCTV system with Genetec Security Center, The Spitalfields Estate has enhanced its security management, while also gaining the freedom to evolve its security system without restriction. Security Center provides clear, clean images from their existing cameras and is easy to manage and use. The estate’s Head of Security, Justin Morgan, describes the change as going “from level one to level 10, without touching level five.”
“To go from old, hard-to-use equipment to a professional, modern, and fit-for-purpose solution is a huge improvement for security management at The Spitalfields Estate. It’s an investment in technology and operations, but it’s also an investment in the team, the tenants, and the whole estate,” explained Morgan.