ATM Transaction Finder
ATM transaction investigations
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Quickly identify fraudulent transactions
Security Center Transaction Finder is an ATM transaction investigation tool. The solution helps you quickly and easily identify ATM fraud using a single application. Use search criteria to find a specific transaction and watch the corresponding video. With video and other evidence, you can determine if further action is needed.
How can Transaction Finder help?
Skimming incidents
Skimming costs financial institutions and consumers over $1 billion every year. (FBI)
It’s critical that your financial institution has the proper tools to investigate ATM fraud and identify stolen PINs.
Debit and credit card fraud
60% of U.S. credit card holders have been victims of fraud.
(Security.org)
Transaction Finder provides fraud investigation teams with the right information to help resolve these cases.
Customer claims
Resolving a case of fraud can take 30 to 90 days, leaving customers distressed.
Alleviate concerns faster. When customers inquire about an error or submit a claim, your team can quickly confirm or deny any errors.
“Manually searching for video can take on average 1 to 2 hours or more per investigation. With an average of 7 investigations a day, that’s 1,750 to 3,500 hours lost in a year.”
– North American Credit Union
How does it work?
Search
Scan
Validate
Monitor
Share
Generate insights
Define your search criteria
Filter down your search to specific ATM transactions of interest based on defined criteria. Search by transaction type, amount, date, time, or card number.
Scan through resulting transactions
Pull up the transactions that fit your selected criteria for a more targeted view of where suspicious activity may be occurring. Your defined search criteria will filter down the list of suspicious transactions to be reviewed.
Validate transactions with associated video
Immediately locate the video of interest associated with the transaction. No need to manually search separate systems for the right time code.
Monitor ATMs in real-time
Add cameras, ATMs and teller counters on a map to visualize your operations. Click on the desired camera to monitor the location in real time.
Save and share reports
Create, save, and share reports with other stakeholders for further investigation. Using Genetec Clearance, you can also share evidence with law enforcement.
Generate insights
Export graphical reports on transactions alongside video and other relevant information to extract valuable insights.
From detection to evidence sharing
Streamline ATM fraud investigations with Transaction Finder
