Product Privacy Sheet - AutoVu Cloudrunner™

Overview

As part of your use of the Product, you (either you as an individual, or the legal entity that you represent, as applicable; referred to as “you”, “your” or “yours”), or your users, may upload, receive, or generate data (“Data”). This document outlines what type of data is concerned and to what extent Genetec (also referred to as “we”, “us” or “our”) may access, store, use or otherwise process (referred to as “processing”, “process” or other similar words) your data.

What type of data will be captured by the Product?

License plate identification: The Product will capture and recognize license plate identification to enable you to geographically locate the vehicle identified using the Product. This includes the license plate number and the state / province / country of issuance.

Images and metadata: The Product further captures images of a vehicle identified using the Product, as well as the associated image metadata, such as the vehicle’s make, model, speed, direction, and classification. This may include images of the license plate of the vehicle, the vehicle itself and images of the surrounding areas, which may include images of individuals passing by at the time the images were captured. Furthermore, images and metadata flagged as errors can be submitted to the  AutoVuTM  Product Improvement Program.

License Plate Check Data: Based on your configuration of the Product, it will generate Data related to the license plate checked via the Product, such as whether the license plate is a hit matching the record(s) found in hotlists, the hit expiration as well as the timestamp of the check. 

Hotlist Data: The Product enables you to connect to compatible third-party external hotlist system like the National Crime Information Center (NCIC), to allow you to do read matching through the Product. The Product allows remote access to Data from such connected external hotlist system and is designed to store any of that Data

Uploaded files and metadata: You may also choose to import additional Data into the Product, such as hot lists or sound files. With this imported Data, you can further configure the Product to handle events to include whether a vehicle is being looked for or not, descriptive information of vehicles you are looking for, and so forth.

Device Data: The Product captures Data of the cameras connected to the Product and used to perform a license plate check, which could be a camera provided by your organization connected through an application programming interface provided by Genetec or made available to you by Genetec. This Data may include unique identifiers of the camera such as its serial number, as well as some hardware characteristics such as the amount of memory available, the system time zone, and so forth. This will also include the approximate location of access of each user at the time a license plate is checked, based on the camera’s GPS position.

User Data: The Product captures user identifiers to uniquely identify authorized users. This includes their name, e-mail address, and contact information that is configured in the Product. This information will appear in any audit trail generated by the Product to keep a record of user activities

Usage Data: The Product captures certain non-personal statistical and usage Data, such as the user action type, the most visited page, and so forth. Usage Data does not contain any of your personal or confidential Data. We may have access to this Data for analytics purposes

Data ownership, access and retention

You will always remain the owner of your data. You are fully responsible for the content of your data, which includes obtaining all rights, consents, authorizations, and other approvals from all relevant third parties which may be necessary for you to make available your data to us as part of your use of the Product, and for us to process your data in accordance with the terms of our privacy policy and this document.

Your data will be stored in an instance of the Microsoft Azure data centers.

Genetec uses modern encryption standards to maintain the privacy and security of your data in the Product, while in transit and at rest. The data may be accessed only by the authorized system administrators (which may include your system integrator) and users with appropriate access privileges, as defined by you. A limited number of Genetec employees may also have access to system and operational Data, solely as necessary for troubleshooting purposes. Additionally, if Genetec agrees to provide support with regards to the Product, our support team will only have access to information that you submit to us as part of your support request or to which you decide to grant us access through the Product. As such, in certain cases, we may ask you to share additional information with us to be able to respond to your request for support.

The Product comes with a standard 90-day retention period. However, an optional 9-month retention period extension can be purchased which will provide a 1-year retention period. The Product enables you to configure retention periods for your Data based on your retention policies by allowing you to reduce the retention period provided.

This   document   has   been   last   updated   on   March   21, 2022.   The   latest   version   of   this   document   may   be   found at https://www.genetec.com/legal/pps-cloudrunner. We invite you to subscribe in our  Email Subscription Center to, among other things, be notified of any major changes to this document.