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This service assurance solution improves cybersecurity and enables remote troubleshooting for common camera issues directly from the video surveillance management system through plugin's access to ALE Ethernet OmniSwitches.
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Key Market Application
The Genetec Security Desk is designed to run remotely on the operators' computer for day-to-day use to manage or monitor the video surveillance cameras. The Security Desk provides instant control of the cameras and connected security devices and enables quick access to live and recorded video and metadata. An adaptable user interface is optimized for individual operator's tasks and adjusted according to specific skills and authority levels. OmniSwitch Genetec Plugin will be added as a task in the Security Desk and can be launched by all users.
The Genetec Server component handles tasks related to events, alarms, and consolidates system events in a single place with an interface for partners and third-party integrations via the Genetec Development Acceleration Program (DAP) for developers creating custom integrations using the Genetec API and SDK packages.
OmniSwitch Genetec Plugin will run along with the Genetec Server (not integrated) to handle background tasks like adding a switch to the Genetec database, receiving SNMP trap events from the switch, periodic scans of the switches to refresh database information, etc.
Features and benefits
Main Features:
· Automatic discovery of Cameras and association with OmniSwitch ports
· View Camera status: up/down on a per port basis, Power over Ethernet (PoE) consumed and Maximum PoE power available
· Lock ports to cameras and prevent tampering.
· Test camera status and reset if needed with one click.
Monitor network switch status and reset.
Features:
Display OmniSwitch information
Device model
Software version
Up time
Location
Contact
Status
CPU %
Temperature
System logging
Chassis/Slot/Port
For each Port we show - PoE budget, consumption, status, and port priority, Camera name, IP (Internet Protocol), MAC, and status
Control OmniSwitch operations
Add/delete OmniSwitch
Save switch config
Config/clear SNMP trap setting
Device reboot
Port reset force Camera Reboot
Port lock/unlock - Lock the port to the connected Camera device
PoE power on/off - force Camera Reboot
PoE priority Give priority to specific device connected to selected port
Test device connectivity
Search switch and camera
Online help documentation
Generate reports for OmniSwitch Camera connectivity
Benefits:
The Alcatel-Lucent OmniSwitch Genetec Plugin enables remote troubleshooting for common camera issues directly from Genetec Security Center.
It allows the operations team to remotely reset out of service cameras and apply resolutions quickly, eliminates the need for expensive on-site visits and vendor calls when camera problems arise. A user with basic to no troubleshooting knowledge will be able to detect and understand issues and apply quick fixes. The plugin helps efficiently handle the technical aspects of the video surveillance infrastructure.
Solution architecture
The OmniSwitch Genetec plugin is an add-on that can be installed on to the Genetec VMS which will subsequently allow VMS users to have limited control of ALE OmniSwitch devices connected to the video camera equipment.
Genetec Security Center VMS is a leading open platform video management system software (running on Microsoft Windows platform) used to manage video surveillance platforms involving cameras, video storage units and other security components.
The Genetec VMS system consists of several components that handle specific tasks. Components can all be installed on a single server or on separate, dedicated servers for scalability and load distribution.
The overall system architecture and components of the Genetec Security Center VMS are depicted in the diagram below:
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