Access your security system on the go with Genetec Mobile

Add an extra layer of access control security with Cardholder Monitoring

As people are returning to the office at their own pace, access control is becoming a crucial concern for security operations. Genetec^TM Mobile is the perfect tool for monitoring access points on the go. With a simple tap of a button, you can see door statuses, set doors in maintenance mode, lock and unlock access points, and override schedules.

We've recently added the ability to monitor cardholders' badging in and out of specific doors. In contrast to monitoring in Security Desk, this new functionality allows you to select a specific door and see all access events occurring in real-time, including cardholder name and picture from your mobile device. This means you can validate that the individual badging in is the same person in your database directly from your mobile device. As more people enter your facilities, this new feature adds an extra layer of access control security, making it easier to address scenarios where individuals are monitoring access points.

Collaborate and handle incidents with Mission Control 

In your day-to-day, it’s important to have collaboration, consistency, and standardization in the way your team solves incidents. Genetec Mobile and Mission Control™ improves coordination between people in the field and the security operations center.

Mission Control on mobile means you can stay informed and take ownership of incidents from anywhere. Take action during any situation, by viewing incident details along with the standard operating procedure directly from your mobile device. Seeing these procedures up front and in real-time will standardize the way incidents and events are handled. This makes it easier for both newcomers and more experienced personnel since each event has its own set of tasks, making memorization of procedures a thing of the past.

Genetec Mobile also allows you to trigger incidents manually. Those working in Security Desk and other mobile users can collaborate on incidents during patrols, allowing your team to collaborate and solve incidents quickly. You can also view and upload pictures directly from your mobile device to provide more context from the field once you’ve handled an incident. Designed for collaboration, Genetec Mobile ensures that your team has the right tools and information to coordinate incidents and solve them with consistency.

Arm and disarm your facility on the go with Intrusion Monitoring

Intrusion Monitoring is another new feature added to Genetec Mobile. This ensures that you can always be aware of intrusion events and monitor intrusion data, no matter your location.

Compatible with Security Center 5.10.1 and up, this functionality leverages the Genetec Mobile map-based interface to inform you of suspicious activity and incidents with the help of intrusion alerts. From your mobile device, you can arm and disarm intrusion zones, bring up contextual video when alarms are triggered, see which input triggered the intrusion alarm, and acknowledge intrusion events.