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Cybersecurity resources

Implementing a strong cybersecurity strategy, together

Leading the way forward by keeping you informed

Stay on top of the latest cybersecurity trends and get tips on hardening your physical security system. Access all of our latest resources, browse recent advisories, and report vulnerabilities at a click of a button.

Access all resources

Report a security vulnerability

At Genetec, we investigate all reports of security vulnerabilities affecting our products and services. If you are a security researcher, partner, or end user and believe you have found a vulnerability in a Genetec product, we would like to work with you to investigate and remediate it.

We follow the CVSS specification to assign a score and severity for each confirmed vulnerability.

Security researchers are expected to collaborate with the Genetec team during all phases, including the validation of CVSS scores, the issuance of the CVE ID, the external disclosure by submitting the CVE ID to MITRE, and the content of the security advisory, if applicable.

Communicate with us securely

Download our PKI certificates to establish secure communications with us using S/MIME, ensure the integrity of emails we send you (email signature) and protect the emails you send to us with end-to-end encryption. Install the certificates on your workstation for your own use, or deploy them across your domain. If you require assistance, please speak to your IT administrator.

Process of downloading our security certification

Transparency is key to our business

Browse all of our security advisories

Cybersecurity video series

Learn about the evolving threats of cybersecurity

Mathieu Chevalier, Lead Security Architect at Genetec, gives us an update on the cybersecurity threat actors and the recent rise of certain types of attacks affecting all industries.

See latest resources

 

How to keep up with firmware updates and stay ahead
Read the blog post

Genetec is the only VMS vendor in the world to hold UL cybersecurity certification for security and life safety signaling systems 
Read the press release

Five ways you can help protect your organization from cyber attacks
Read the blog post

Your comprehensive guide to cybersecurity in physical security
Get the ebook

A guide to hardening your Security Center system
Read the blog post

Report a security vulnerability

Found a security vulnerability affecting Genetec products?