Omnicast™ Advanced Administrator Certification Training

Prerequisites

Genetec’s technical certification training (either SC-OTC-001 or, SC-STC-001)

Genetec’s advanced technical certification (SC-ETC-001) CCNA (or equivalent) is recommended.

For the online version of this course:

REQUIRED: Reliable, stable internet connection, Mic and speaker (Headset preferred), Local administrator access into your own PC

STRONGLY recommended: IP camera on your own local network

Recommended: Genetec server software or SV server appliance

 

Objectives

To equip the participant with a deeper understanding of Security Center’s video architecture with an emphasis on troubleshooting, thereby increasing autonomy and decreasing reliance on Genetec’s support:

• Understand and apply logical troubleshooting methodology
• Understand Security Center’s server and video streaming architecture
• Understand the basics of the RTSP protocol
• Use built in troubleshooting tools
• Use command-line IP utilities and Wireshark to diagnose networking issues
• Use Wireshark to diagnose video streaming issues
• Understand and configure SQL server to accept outside connections
• Understand the Genetec server console and run debug traces
• Understand the Diagnostic task and configure the Genetec Harvester tool
• Understand the Genetec servers’ default logging options
• Use 3rd party tools like Process Monitor, Process Explorer, Windows Performance Monitor

Certification

An open-book, practical exam will be given at the end of day 1 & 2 of this course. Additionally, A theory exam will be given on day 3. Each participant will have their own VM server(s). You will be asked to apply specific configurations, troubleshoot, and fix specific issues on your own system.