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Introducing ClearID identity request

Requesting identities is made simple with the newest module in ClearID. Increase operational efficiency and ensure accountability with ClearID identity request.

Receptionist handing badge using Genetec ClearID physical access management

Creating identities without a paper trail

Traditionally, most access control systems (ACS) would not track the details of a new cardholder created in the system. Organizations assume a level of risk when adding someone to their ACS. The risk increases when dealing with the access management of contractors and tenants because they can come and go just like regular employees.

A better approach exists

With Genetec ClearIDTM, employees can now use the self-service portal to request an identity. Requesting an identity involves adding someone that does not exist in the system to ClearID, such as new contractors, tenants, and employees. These identities would then be created as cardholders in the Security Center Synergis™ ACS and given the correct physical access rights as defined from the ClearID identity request.

ClearID is unified with Synergis*, offering a solution that increases efficiency, compliance, and security. Automate your organization’s security policies while centrally managing the access requests and rights of your employees.

How can you benefit from this feature? 

Increase operational efficiency  

Employees can use the self-service portal to request multiple new identities in one single request. Once approved, all identities will be created in ClearID. 

Streamline identity requests 

Using the self-service portal with an optional approver workflow optimizes contractor and employee management. Improve efficiency by interrupting fewer individuals who might not be the correct approvers. 

Reduce risk  

By automating the process to request a new identity, ClearID reduces the risk of human error. An identity created using the identity request can inherit specific access associated with an automatically provisioned role membership. 

Ensure accountability  

The correct stakeholders in the organization gain complete visibility when a new identity is requested and approved. The requester, the approver, and the reason for the request are also tracked.

*Security Center Synergis is required to use Genetec ClearID.  

Are you looking for a smarter way to manage physical access?

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Énergir, the main natural gas distributor in Quebec, Canada, employs over 1,500 people and has over $8 billion in assets. To keep its people and properties safe, the company upgraded to Genetec Security Center and now manages security across its sites from one single platform.