How to enhance physical security communication and collaboration
Security Center 5.12 now includes Sipelia, our communications management system in your installation package. Find out how Sipelia enhances communications, collaboration, as well as some new features that can make your team more efficient.
If your organization has video surveillance and access control systems, you most likely have incorporated a communications infrastructure for your facilities. That might be an intercom at the front entrance or a speaker system to page personnel and make announcements for visitors.
Effective communication is an essential component for daily operations and critical responses—and should be prioritized from the start. Sipelia™ communications management system is a core module of our unified platform that enables seamless SIP-based communications between operators, intercoms, and other audio devices deployed throughout your organization.
Enhance your team's awareness by unifying incoming calls with the rest of your security system. During an emergency requiring immediate action, Sipelia leverages your communication network to help manage response data and promptly notify staff, visitors, and customers of the next course of action.
Keep up with Sipelia and Security Center 5.12
In the last year, we made Security Center more accessible and adaptable to our customers' needs. This transformation highlights the growing importance of communications in security systems. By integrating Sipelia with Security Center 5.12, you can enhance communication and efficiency making it a crucial part of any modern security system.
Here's a summary of the latest improvements:
Take advantage of simplified installation
Setting up new software can be a bit of a hassle. You'll be happy to hear that the Sipelia installer is now integrated into the Security Center installer for a seamless installation experience for users. This is a valuable new addition as Sipelia is now part of the Security Center 5.11 base package, making it that much easier to get started with unified communications.
With the installer included, you can initiate calls between security operators, both at their desks or on Genetec Mobile, without the need for extra licenses or installations. From there, you can simply add on intercom licenses to start communicating throughout your building.
Communicate from anywhere
Whether you're dealing with intercom calls at your reception, handling emergencies, or coordinating responses, seamless communication is key to an effective security system. The integration of Sipelia™ 2.13 with Genetec™ Mobile takes this to the next level, allowing you to manage your communications right from your mobile device.
This includes features like making and receiving calls through Genetec Mobile, controlling entry points on mobile for easy door unlocking, and triggering on-the-go public announcements using hot actions.
For example, imagine a scenario where a security officer is out in the field conducting routine inspections of a large commercial building. Suddenly, an intercom call comes in from the building's entrance gate, but the officer is not near their desk. In this situation, Sipelia's mobile integration comes into play. Using their mobile device, the security officer can answer the intercom call and communicate with the person at the gate, even remotely unlocking it if needed.
This seamless communication ensures quick responses and efficient security management, all while the officer remains on the move.
Get the answers you need
By integrating audio with video surveillance and access control, Sipelia adds the missing piece of context to security operations. This means that when someone rings a bell, not only do you receive the video feed but also the crucial audio, offering a more comprehensive understanding of the situation. It also enables operators to ask follow-up questions or engage in a conversation to clarify the situation and respond appropriately.
This enhanced context creates a collaborative environment and provides instant notifications to strengthen your organization's security. Sipelia's public address systems further enhance communication, ensuring that information quickly reaches the right people. The system's efficiency also helps reduce the number of servers required, streamlining infrastructure and lowering operational costs.
Register for our upcoming webinar, where we'll dive into how different organizations can benefit from adding unified communications to their security environment.
